GENERAL CONDITIONS OF SALE AND USE

 

Preamble :

This e-commerce platform, hereinafter referred to as " marketplace ”; "Linstashop” and "website”, is operated in Algeria according to the regulations in force.

The terms "we”, "our”, refer to Linstashop.

The term "seller” refers to any operator of this marketplace through the marketing of its merchandise.

The terms "you”, "buyer” and "customer” refer to any Linstashop user who has placed an order on the website or app.

 

Article 1: object

The General Conditions of Sale and Use described below detail the rights and obligations of marketplace sellers and buyers in connection with the sale of goods marketed on Linstashop.

Any registration, use, purchase and sale actions on our marketplace implies full and unreserved acceptance of the general conditions as well as the privacy policy and the conditions of use set out below.

We invite you to carefully read these General Conditions of Sale and Use before using or accessing our website and our application. If you do not agree to all of the terms and conditions of this agreement, then you must not access the website or use the services offered therein.

We reserve the right to add new features to this website at a later date, which will be subject to these General Conditions of Sale and Use. It is up to the customer to consult and accept the last available version of this agreement before any order.

By accepting these General Conditions of Sale and Use, you declare that you are at least 18 years old and that you have given us your consent to allow any minor dependent on you to use this website.

 

Article 2: Ownership of website data

All content produced by Linstashop (such as: photos, images, videos, texts) as part of its activity is its exclusive property. No data obtained from this site may be reproduced, sold, transferred, modified, redistributed, retransmitted, published or commercially exploited without the prior written permission of Linstashop.

This article also commits Linstashop sellers to produce their own content or exploit royalty-free content in the context of marketing their goods on the marketplace.

 

Article 3: Order

To place an order on Linstashop, the procedure to follow is as follows:

* Creation of a personal customer account, by entering an identifier and a password. This step is not mandatory, the customer can choose to place an order without creating a personal account on the website or on the application,

* Providing the information necessary for invoicing and processing the order;

* Receipt of a shopping cart confirmation email.

The customer can place an order 24/24h and 7/7d on Linstashop, except in case of unavailability of the website for technical reasons.

Any order placed from the Linstashop website or application will automatically be confirmed by e-mail. The Linstashop team will call the customer to verify the information provided before definitively validating the order. Any unconfirmed order may be subject to cancellation.

* It will be possible if the customer wishes to be guided to place an order by phone, message or e-mail, or to ask us to place the order.

Any order placed by a means other than the two methods mentioned above will not be taken into account.

Linstashop also reserves the right not to validate an order, if it does not comply with the General Conditions of Sale and Use of the marketplace, or, if the customer in question has been the subject of a payment dispute, validation or receipt of order during a previous purchase.

Any order placed on Linstashop or by telephone, commits the customer to be reachable at the telephone number provided and to be available on the day and at the delivery times agreed for the receipt and payment of the order.

In the event of an impossibility of delivery due to the absence of the preceding conditions, the customer will be contacted again to schedule another delivery, after the third unsuccessful attempt, the order will be automatically canceled.

 

Article 4: Availability of products

Any product marketed on the marketplace, by Linstashop or its sellers, is displayed on the site accompanied by its "status” which indicates to the customer if the product is available by the mention "in stock” or not available by the mention "out of stock”. ”.

A product not available in stock cannot be added to the customer's basket. However, if after an order a product becomes unavailable, due to a technical or other problem, Linstashop will inform the customer by email of this unavailability and will offer him in compensation:

– to have a substitute product delivered of a quality and price equivalent to that previously ordered;

– or to cancel his order.

However, Linstashop undertakes to do everything possible to avoid this type of inconvenience.

In addition, any Linstashop customer undertakes not to place an order which would result in the use of the goods in question for resale in the context of a commercial activity. To this end, Linstashop reserves the right to refuse an order that is fraudulent or made up of more than 50 units of the same item.

 

Article 5: Price and terms of payment

The prices of the goods sold on the marketplace are those in effect on the day the order is taken. They are denominated in Algerian Dinar (DA), calculated with all taxes included (TTC) and do not include the delivery costs of the order.

They will be increased by the transport costs applicable on the day of the order.

Linstashop reserves the right to increase the transport costs of an order if the contents of the order come from different sellers and to inform the customer accordingly.

Linstashop also grants itself the right to modify and update its prices at any time, undertaking however to invoice the goods ordered at the prices indicated during the registration of the order.

 

Payment method:

Payment for an order can be made by all means of payment offered on the Linstashop platform.

In the event of deliveries of several orders or split deliveries of the same order, the customer is only required to pay for the items received each time.

In the event of non-payment (total or partial) of the total amount of the invoice, the order delivered on D-day will be taken back by the deliverer.

 

Title retention clause :

The items sold by Linstashop and its sellers remain their property until full payment of the purchase and delivery costs.

 

Article 6: Delivery

Delivery is made to the place indicated by the buyer on the order form, with hand delivery.

The delivery time indicated when registering the order is given for information only and is in no way guaranteed. Deliveries are made by the transport services of the Seller, Linstashop or its partners, and the customer is notified by telephone before a delivery.

Consequently, any reasonable delay in the delivery of the products cannot give rise to the benefit of the buyer:

* The allocation of damages;

* The cancellation of the order.

If damage occurs during the transport of the order, and in the event of delivery of a package that is clearly and visibly damaged, or does not contain all of the invoiced goods, it is up to the customer to refuse the package delivered and to inform Linstashop's customer service without delay in order to remedy this.

 

Article 7: Right of withdrawal

Once the order has been received, the buyer has a period of 3 days to exercise his right of withdrawal without having to pay a penalty. After this period, the customer is no longer able to return a product. This right of withdrawal is only valid if justified, in particular due to goods not conforming to those displayed on the site or an error in the product sent.

All returns must be made in the original and complete condition of the package (packaging, accessories, instructions). Otherwise, the responsibility of the customer is engaged. Any damage suffered by the product on this occasion may be such as to defeat the right of withdrawal.

Return costs are the responsibility of the customer.

The customer will be refunded once the parcel has been taken back by the seller, or within 14 days of receipt of the returned parcel by Linstashop.

 

Article 8: Force majeure

Linstashop's liability cannot be implemented if the non-execution or the delay in the execution of one of its obligations described in these general conditions of sale results from a case of force majeure. As such, force majeure means any external, unforeseeable and insurmountable event.

 

Article 9: Customer rights and protection of private data

Any Marketplace customer is entitled to communicate with the customer and commercial services for any type of complaint or request for information.

To do this :

* a telephone number: +213 23 218 987

* an email address, including info@linstashop.com

* as well as a "Contact us” section 

Are made available to the customer on the website.

The Linstashop teams can be reached during working hours and days, i.e. from Sunday to Thursday, from 9 a.m. to 6 p.m.

As part of its activity, Linstashop reserves the right to collect personal information and personal data concerning its customers. This data is used for the purpose of managing orders, improving services and marketing operations.

Personal data relating to orders and necessary for the delivery of these may be transmitted to Linstashop's partners, in particular delivery companies. This information and data is also kept for security purposes, in order to comply with legal and regulatory obligations.

Sellers using the marketplace are directly liable to buyers for any misuse of their personal data. Linstashop assumes no responsibility towards buyers in this case.

 

Article 10: Applicable law

These General Conditions of Sale and Use are subject to the Algerian law in force.

 

Article 11: Severability

If any provision of these terms and conditions is found by a court or other competent authority to be unlawful and/or unenforceable, the remaining provisions will remain in effect.

If any unlawful and/or unenforceable provision of these Terms and Conditions would become lawful or enforceable if part of it were deleted, that part will be deemed deleted, and the remainder of the provision will continue in effect.

 

Article 12: Competent Court

Any dispute relating to the interpretation and execution of these general conditions of sale is subject to Algerian law.

Failing amicable resolution, the dispute will be brought before the competent Commercial Court of Algiers.